Being an executive today from Akor Consulting on Vimeo.
PROFESSIONS
CONSULTANTS IN FRANCE AND ABROAD
LANGUAGES SPOKEN
PEOPLE SUPPORTED EVERY YEAR
Most companies have well understood the challenge of client re-enchantment, but many still focus on process optimization, monitoring and measuring tool development, consolidation of customer data collection… Even if that sometimes means being distracted from the most important part: customer culture development!
Because what was until now transactional has become relational.
Service Excellence is at the very heart of a real paradigm shift, and asks a global transformation, a human transformation, to companies.
Akor Consulting (management and formation consultancy company) and Sevessence (100% natural olfactory signature creator), both founding members of the Esprit de Service France association, are pleased to invite you on September 28th, 2017, from 8:30 to 10:20 am, at Akor Consulting (Boulogne Billancourt), in order to discuss the subject and introduce a successful model of support towards Service Excellence.
Information and registrations
Created in 2015, the « Transformation’s Think Thank » brings a hundred of participants together each year.
Since April 20th, the thinkers’ community exchanges, shares and benchmarks over different managerial practices with a precise objective: to reinvent management!
Our shared belief: traditional management has had much merit until today, but it seems to meet its limits. Indeed,while constraining human beings to comply with norms, with regulations and with hierarchy, it dampens agility, curbs creativity and may sometimes create struggles for power which impend cooperation.
In the VUCA world (Volatile, Uncertain, Complex, Ambiguous) that we are experiencing today, companies’ sustainability is based on their ability to be agile, to mobilize enthusiastic and committed employees, to promote a shared leadership, to offer innovative packages and delightful services.
Thus, in order to meet these challenges, towards what, and how to evolve one's management?
Are you a training manager willing to offer, recognized, CPF-eligible, certifying training courses or professionalization period to your collaborators? Do you want these to enable your organization to remain competitive on its markets?
We are able to design, together with you, a customized certified training course, which will meet your needs.
Are you a collaborator / manager / job seeker, willing to value your skills and boost your employability thanks to a certifying training course, which is recognized in the market?
Come on in and join one of our next class!
Here are the subjects of our certifying training courses: Operational Manager / Digital Collaborator / B2B Sales and Trading / Customer relation
Information and registrations
Together, let’s inspire the desire to act, boost performance, and cultivate a dynamic of ongoing improvement.
Instil a new style of leadership.
Turn managers and employees into actors and drivers of ambition.
Adopt agile techniques and behaviours that develop the art of empowerment, foster new ideas, and direct all jobs towards common goals.
Ensure collaborative work between different roles.
Identify contributions to the value chain for greater synergy.
Boost your sales results thanks to motivational and technical levers.
Put the operational excellence of your sales force into action.
Develop creativity and an innovative spirit.
Inspire the market with your ideas and stay ahead of the competition.
Develop a digital mindset and become #DigitalAmbassadors.
Boost the “Digital IQ” of your business.
Foster a service-oriented spirit to enhance your clients’ experience.
Encourage initiative that goes beyond expectations, for better client satisfaction.
Use disruptive innovation in teaching to enable practices to evolve.
Ensure that learning experiences leave a strong impression and improve your trainees’ ROI.
THE DIGITAL TRANSFORMATIONS THINK TANK
TRAINING IN THE 3.0 ERA
QUALITY OF WORKING LIFE
LET’S DARE TO GO FOR MANAGERIAL INNOVATION!
“Projects are more likely to succeed when they are carried out by teams that enjoy what they do“
“Keep things simple and operational and achieve measurable results on the ground”
“Continuously challenging our ideas to go above and beyond our clients’ demands”
7 exceptional partners, all from different backgrounds, offer you the chance to take advantage of their expert knowledge, their outside opinions and their remarkable, even at times puzzling, ideas! These are the people at Akor Consulting who push us to reinvent ourselves every day!
Father of the advertising agency Josiane, founder of Chatons d’Or, an open Festival for ideas that help develop ideas, and of the Cercle des Jeunes Entreprises (CJE – Young Business Circle), with a network of more than 5,000 entrepreneurs
Brands, new uses, creativity
Creating
Co-founders of Wonderbox, specialists in gift packs since 2004
Pastimes, entrepreneurship, adventure, happiness
Travelling, martial arts
Head Chef
Innovation, creativity, excellence
Cooking his own recipes, but above all sharing them!
True explorer of the great North, photographer and author
Managing in situations of uncertainty
Adventure, personal human encounters
Director of La Voix du Client (The Client’s Voice) in association with Leroy Merlin
Excellence in client relations
Listening to and welcoming clients
35 years of experience as an associate with WL Gore: a society of 10,000 associates, with US $3.1 million in annual revenue and organised without a top-down pyramidal hierarchy. This unique organisational structure, established for almost 60 years, enabled the company to be elected as the Best Place to Work, and classed among the “100 Best Companies to Work For”
Companies emancipated from hierarchy systems. Liberty and trust as the basis for relations between employees
Happiness at work
Orchestral conductor, show designer, artistic director for the company “Artistes en Mouvement”, guest speaker in companies since 1991, co-founding member of the group Klub Terre Agir Ensemble
Cooperation (leadership, management, teambuilding)
The changing world
Former international rugby player, captain of the Stade Français Paris, playing flanker, he remained with the same professional club throughout the 17 years of his career, 5 French Championship titles and an enormous amount of experience related to performance
Performance, mental preparation, motivation, leadership, collective efficiency and optimising performance
Sport and its collective impact
Encircling Akor Consulting
COOC (Corporate Open Online Courses) social platform.
Mission: To maximise the impact or our training courses, by favouring self-learning and co-learning; To re-engage trainees, fostering desire and curiosity for learning associated with pleasure and enthusiasm.
www.coocboost.com
All of Akor Consulting’s proposed certified training courses (accredited with the CNCP), available as either an inter-enterprise or intra-enterprise system (tailored to your business).
www.certification.akorconsulting.com
The meeting place for Akor Consulting’s bloggers.
Mission: To identify major trends surrounding subjects such as leadership, education innovation, team mobilising and operational performance.
www.transformons.fr
Benchmarking club.
Mission: To bring together emblematic enterprises to discuss highly challenging issues, enabling the exchange and modelling of good practices.
Circle of thought bringing together decision makers from the digital world.
Mission: To offer you the chance to receive feedback from companies in all sectors that have taken steps towards going digital; expert presentations on cutting-edge research;, an opportunity to discuss the future of our organisations in the digital world.
www.3tdac.com
Team-Building specialists.
Mission: To offer their creativity to managers seeking enhanced performance.
www.axteam.fr
“People from the most divergent specialities always end up coming together and sharing their richness” – Paul Valéry
2bis rue de l'abreuvoir
92100 Boulogne-Billancourt
France
01.46.09.13.07
