CONSULTANTS IN FRANCE AND ABROAD
PEOPLE SUPPORTED EVERY YEAR
Most companies have well understood the challenge of client re-enchantment, but many still focus on process optimization, monitoring and measuring tool development, consolidation of customer data collection… Even if that sometimes means being distracted from the most important part: customer culture development!
Because what was until now transactional has become relational.
Service Excellence is at the very heart of a real paradigm shift, and asks a global transformation, a human transformation, to companies.
Akor Consulting (management and formation consultancy company) and Sevessence (100% natural olfactory signature creator), both founding members of the Esprit de Service France association, are pleased to invite you on September 28th, 2017, from 8:30 to 10:20 am, at Akor Consulting (Boulogne Billancourt), in order to discuss the subject and introduce a successful model of support towards Service Excellence.
Information and registrations
Created in 2015, the « Transformation’s Think Thank » brings a hundred of participants together each year.
Since April 20th, the thinkers’ community exchanges, shares and benchmarks over different managerial practices with a precise objective: to reinvent management!
Our shared belief: traditional management has had much merit until today, but it seems to meet its limits. Indeed,while constraining human beings to comply with norms, with regulations and with hierarchy, it dampens agility, curbs creativity and may sometimes create struggles for power which impend cooperation.
In the VUCA world (Volatile, Uncertain, Complex, Ambiguous) that we are experiencing today, companies’ sustainability is based on their ability to be agile, to mobilize enthusiastic and committed employees, to promote a shared leadership, to offer innovative packages and delightful services.
Thus, in order to meet these challenges, towards what, and how to evolve one's management?
Are you a training manager willing to offer, recognized, CPF-eligible, certifying training courses or professionalization period to your collaborators? Do you want these to enable your organization to remain competitive on its markets?
We are able to design, together with you, a customized certified training course, which will meet your needs.
Are you a collaborator / manager / job seeker, willing to value your skills and boost your employability thanks to a certifying training course, which is recognized in the market?
Come on in and join one of our next class!
Here are the subjects of our certifying training courses: Operational Manager / Digital Collaborator / B2B Sales and Trading / Customer relation
Information and registrations
Together, let’s inspire the desire to act, boost performance, and cultivate a dynamic of ongoing improvement.
A big thank you for two days of enriching seminars. A first for this new Board of Directors, only just settling into its new dimension and challenges. The entire team particularly appreciated spending this intensive and demanding time together, and on behalf of them I wish to thank and congratulate you for the quality of your flawless involvement throughout these two days, and also for your immense professionalism. As of this morning, the boundaries have already been redefined.
- Isabelle FOURMENTIN – JCDecaux -
Working with Akor Consulting, from the very beginning means allowing space for emotion, addressing concerns, using them to give meaning, and finally energising our teams in a way we’ve never seen before.
- Guillaume GORGE – SFR -
Above and beyond practical approaches, Akor Consulting conveyed their ‘enthusiastic’ and ‘galvanising’ spirit to our teams to overcome the most difficult stages of our company project.
- Nicolas VALTON - towerCast -
YES! Feeling good and in top form! I want to thank you sincerely for the quality of service equally present in your coordination, attentiveness and availability.
- Jean-Marc PAVLOVSKY - France Loisirs -
Projects are more likely to succeed when they are carried out by teams that enjoy what they do
“Keep things simple and operational and achieve measurable results on the ground”
“Continuously challenging our ideas to go above and beyond our clients’ demands”
7 exceptional partners, all from different backgrounds, offer you the chance to take advantage of their expert knowledge, their outside opinions and their remarkable, even at times puzzling, ideas! These are the people at Akor Consulting who push us to reinvent ourselves every day!
Encircling Akor Consulting
“People from the most divergent specialities always end up coming together and sharing their richness” – Paul Valéry
2bis rue de l'abreuvoir